"x-provider-id header is required"

The API did not receive a valid key.

Check that every request sends the x-provider-id header.
Copy the key again from the API key tab. A missing or extra character is the most common cause.
If you regenerated the key, update your site and publish again.

No services show up

Make sure your services are set to Active in the Services section of your dashboard.
Check the browser console for errors. Open it with right click, Inspect, then the Console tab.
Make sure the base URL is https://api.getwecycle.com and the path starts with /api/service.

Booking fails with a 400 error

A required field is missing or has the wrong format.

Message	Fix
Date is required	Send `date` as a JSON string with a `date` value
Location is required	Send `location` as a JSON string
Timezone is required	Include `timezone` inside the `date` JSON
Invalid date format	Use `YYYY-MM-DD` for the date

See the field list in Services and booking.

Duplicate bookings

Send an idempotencyKey with every booking and reuse it when the customer retries. Clear it only after a successful response.

Upload fails

Your folder must contain index.html at the top level.
Remove files with extensions that are not on the allowed list.
Stay under 200 files, 15 MB per file and 50 MB in total. Compress large images and videos.

Styles or links break after publishing

Use relative paths such as ./styles.css and ./index.html. Paths that start with / point to the wrong place on the preview link.

"Site unavailable"

Your plan no longer includes Site Builder. Update your plan in Settings and the site comes back with the same files.

Requests work locally but fail on another domain

The API accepts requests from every origin, so this is rarely a CORS problem. Check the browser console for the real error, usually a wrong key or a typo in the URL.

Custom domain stays on "Waiting for DNS"

Check the record type is CNAME and the name and target match the dashboard exactly.
Remove any other A or CNAME record for the same name.
Wait a little longer. Some DNS providers take a few hours to publish changes.

Still stuck?

Email support@arrayq.com with your site link and a screenshot of the error.

Troubleshooting