SMS Terms & Conditions
Effective Date:
By providing your mobile number and agreeing to receive text messages from ArrayQ, a division of Tanbel Inc. ("ArrayQ," "Company," "we," or "us"), you acknowledge and agree to the following terms and conditions:
1. SMS Consent Communication
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you have given consent to receive text messages from ArrayQ, you may receive messages related to customer care, support, and account notifications.
Example: "Hi John, this is ArrayQ — your invoice #1042 has been viewed by your client. Reply HELP for assistance or STOP to opt out."
3. Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive messages related to your account activity, support requests, and important platform notifications.
Example: "Message frequency may vary. You may receive up to a few SMS messages per week regarding your account and support requests."
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary depending on whether the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from ArrayQ by checking the SMS consent box on our contact or sign-up forms, or by otherwise providing your mobile number and affirmatively agreeing to receive text messages from us.
6. Opt-Out Method
You can opt out of receiving SMS messages at any time by replying "STOP" to any SMS message you receive from us. Alternatively, you may contact us directly to request removal from our messaging list.
Additional Options: If you do not wish to receive SMS messages, you can leave the SMS consent box on our forms unchecked.
7. Help
For any issues, reply with the keyword HELP. Alternatively, you can reach us directly at support@arrayq.com or by texting +1 475-208-2287.
8. Standard Messaging Disclosures
- Message and data rates may apply.
- Opt out at any time by texting "STOP."
- For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
Consent to Receive Text Messages
By opting in, you consent to receive text messages from ArrayQ, including but not limited to:
- Customer care and support notifications
- Account notifications
- Service and platform updates
- Other communications related to ArrayQ services
You affirm that you are the authorized user of the provided mobile number and are authorized to consent to receive text messages on that number.
Disclaimer of Liability
We are not responsible for delayed or undelivered messages due to carrier issues or other technical difficulties beyond our control.
Text messaging is provided "as is," and we make no guarantees about the availability, timeliness, or security of this service.
Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting the updated terms at arrayq.com.
By opting in to receive text messages from ArrayQ, you acknowledge that you have read, understood, and agree to these terms and conditions.