One inbox for customer texts
Customers text your business, not whoever happens to have the work phone. Everyone with access sees the conversation and can reply.
Customer Text Messaging
Text customers from your business inbox, not your personal phone.
Send and receive text messages with customers from a shared inbox in ArrayQ. Inbound texts can become leads, and customers who reply STOP are opted out automatically.
What you get
- Two-way SMS with customers in one inbox
- Conversations your office team can share
- Inbound texts recorded as leads with their source
- Opt-out handling when a customer replies STOP
Respect opt-outs automatically
When a customer opts out, ArrayQ records it and stops messaging that number, which keeps your texting compliant and your customers happy.
Customer Text Messaging questions
Yes. Incoming and outgoing texts appear in the ArrayQ text messaging inbox, and a text from a new number can be recorded as a lead.
ArrayQ records the opt-out and stops sending messages to that number.
Yes. The inbox is shared, so anyone on your team with access can read and answer conversations.
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